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Our Absolute Guarantee
The Hand Made is a legitimate legal entity dedicated to artisanal excellence. We believe your personal data is as unique as your measurements.
We explicitly guarantee that we do not sell, trade, rent, or share your personal information with any third party. Your data belongs to you, and it stays with us, used exclusively to craft your garments and secure your delivery.
1. Data Sovereignty
At The Hand Made, we treat your information as a secure "Tailoring Identity." We collect only what is necessary to fulfill your artisanal requests. We do not participate in any form of data brokerage or targeted advertising networks.
2. Information Collection
To provide a true bespoke experience, we collect:
- Identity Details: Name, secure email, and contact number for account authentication.
- Artisan Specs: Precise body measurements used solely by our master tailors.
- Logistics Data: Shipping addresses and real-time delivery tracking to ensure safe transit.
- Technical Intelligence: We record IP addresses and device details for security purposes and to prevent fraudulent orders.
3. Zero Third-Party Sharing
"Not now, not ever."
Your data is never passed to third-party marketing firms, analytics corporations, or external agencies. Access to your information is strictly limited to authorized personnel within The Hand Made collective required to process your commission.
4. Security Infrastructure
We utilize enterprise-grade encryption and Firebase Security Rules to wall-off your data. Our systems are audited internally to ensure that measurement profiles and transaction records remain strictly confidential and protected against unauthorized access.
5. Your Right to Erasure
You maintain full control over your profile. At any time, you may request the permanent deletion of your account and all associated measurements and data records through your artisan dashboard or by contacting our legal team directly.
6. Contact
For inquiries regarding our data protection standards, please contact us at privacy@thmcraft.com.