1. Conditional Shipping Fees

While we offer complimentary shipping on standard orders, certain promotional and flexible payment programs require a logistics settlement:

• Welcome Bonus: When claiming a FREE shirt via the Welcome Bonus, a standard logistics fee of $125 USD applies to cover insured international transit.
• Buy Now, Pay Later: Initiating a commission through our Pay Later program requires an upfront logistics and processing settlement of $100 USD.

2. Production Timeline

At The Hand Made, every garment is a one-of-one creation. Our master artisans require a production cycle of 7-14 business days to ensure precision before your order is prepared for dispatch.

3. Membership Logistics

Joining the Artisan Membership Program (Silver, Premium, or Golden) provides significant logistical advantages, including priority in the crafting queue and protection against shipping rate fluctuations.

4. Global Tracking

Post-dispatch, an automated tracking identifier is issued via email. You can monitor your shipment's real-time progress through our dedicated Order Track portal.